FAQ

Want to learn more about using our My Battery Health app?
We have selected the questions we are most frequently asked. If the answer to your question is not in our FAQ, do not hesitate to contact us via the contact form.

Is the app compatible with Apple/Android?

Our application is available on Google play and Apple store. it is compatible with all mobile phones.

Is it a paid application ?

Each test is valued at a single price of $29, you can find it indefinitely thanks to the QR code. Payment is made via the store, when we are certain that we have carried out the complete test.

Does the app work with all electric vehicles?

The application is offered today for the best-selling electric & plug-in hybrid vehicles. The list will be enriched over time to include all manufacturers. As soon as your vehicle is identified with its registration, you will be informed if it is not yet compatible.

Can I obtain the certificate without downloading the application?

It is essential to download the application from the Apple or Android stores to obtain the test of your battery.

How can I contact support?

You can contact us at any time via the contact form or by sending us an email at contact@mybatteryhealth.com

How long is the certificate valid?

The certificate is valid indefinitely and can be consulted at any time on the application or using its QR code. On the other hand, it is recommended to obtain an updated test every 6 months or 40,000 miles, to check the wear of the battery pack.

Keep in touch

M. contact@mybatteryhealth.com

A. 10 rue Lachavardière 94370 Sucy en Brie – France

My Battery Health

A reliable and secure certificate that assesses the state of wear of your electric car’s battery..

FAQ

FAQ